Privacy Policy
we respect and protect your privacy rights.
This Privacy Policy describes:
● When and what information we collect in our stores, our websites, or by any
of our service providers through our website or in our stores.
● How we use Personal Information we collect.
● Your rights regarding your Personal Information.
'Personal
Information' is information through which you can be directly or indirectly
identified, e.g. your name, your e-mail address and items you purchased (provided
we can connect them to your e-mail/customer account).
By using this website or our products and services, you consent to our
collection, use and disclosure of your Personal Information as set out in this
Privacy Policy.
Please note that this Privacy Policy DOES NOT apply to information we collect
through any Fossil App or FOSSIL branded device. Please refer to the Privacy
Policies in the Fossil App for information on privacy for that information.
WHEN
WE COLLECT PERSONAL INFORMATION
We
receive Personal Information from or about you depending on the nature of your
activities, especially in the following cases:
● Website Sign-up/Registering: We store the information that you
provide to us when you create an account at our website (including e-mail,
name, date of birth and additional information you may voluntarily provide us
such as your general interests or when you create a wish list). We will also
collect this information when you sign-up using a social media log in, such as
via Facebook or Google+. We do not collect or store your social media password
information if you sign up using a social media log in.
● Electronic
Receipt Registration: You
give us your name and e-mail address in our stores to receive an electronic
receipt for your purchase.
● Transactions: We collect details of purchases on our
websites or in stores if you join our loyalty program, elect to receive an
electronic receipt (date, price and products purchased) as well as when you
return or exchange a product or when you send us your product for warranty or
repair service and any communication in connection with this.
● Visiting
our Website/Using E-mails: We
store details of your visits to websites (such as pages visited, browser
details, your IP address) and your interactions with any e-mails that we send
to you. For more information, see our Cookies Section. We also collect
information you share via our website, such as to request marketing materials,
obtain a lost password, or to write an online review of our products.
● Sweepstakes,
Contest, or Promotion Registration: You provide your name and contact
information to enter a sweepstakes, contest/competition, or promotion sponsored
by us.
● Social
Media Sharing: You
share any pictures/materials with us for publication on social media.
● Referral
Programs: When your
refer or invite friends, family or others to participate in promotions,
contests, competitions, or other referral programs we may offer, we collect the
contact information that you share about these individuals.
● Other
Sources: We may
receive Personal Information about you from other sources, examples include
when you take online surveys or through service providers who enhance our
marketing data. We may add this information to the information we have already
collected from you in order to improve the products and services we provide.
HOW
WE USE PERSONAL INFORMATION
● Transactions/Provision
of Services:
Transactions: We use your Personal Information to
process your purchases, send you confirmations or electronic receipts (if you
requested this), screen transactions for fraudulent behavior, and handle any
returns, exchanges or repairs to your products, to respond to customer service
requests, and for any related communications.
Administer Websites: We use your Personal Information to
administer your website accounts such as to enable you to access your shopping
bag, to see products you purchased from us, products you saved for later,
products you registered (which may earn you rewards to redeem at stores), or to
show you other products that may interest you. We also may use your Personal
Information to provide other services, such as to process catalog requests. To
process email marketing requests, to provide you with promotional offers,
verify your identity in the event you lose your password, or process your
product reviews.
Customer Loyalty Program: When you enter our loyalty program we
process personal data such as your purchases to determine and provide you with
loyalty rewards.
Referral Programs: When you refer products or promotions
to other persons we use such data to provide you with discounts/special offers
we specified for such a referral. We can also collect the number of referrals
and the purchases brokered by your referrals to determine if you are eligible
for further discounts/special offers in accordance with the terms and use of
our referral program. We may send an email or communication to the referral's
provided contact information, but we do not permanently store their information
for future marketing purposes unless we obtain the referred party's consent.